Partner Success Specialist

Evynx Technologies is hiring a Partner Success Specialist to help build and expand its network of travel operators across India. This is a relationship-driven operational role where you will work closely with travel operators, guides, and experience providers to ensure their success on the platform while maintaining high quality and reliability for travelers.

The selected candidate will combine strong communication, problem-solving skills, and process management to strengthen partner success, handle day-to-day operations, and build long-term trust within the travel ecosystem.

Key Responsibilities

1. Partner Onboarding & Relationship Management

• Support new travel operators through onboarding, verification, and activation on the platform.

• Build and maintain strong working relationships with operators, guides, and local experience providers across India.

• Help partners understand platform workflows, processes, and service quality expectations.

2. Operational Coordination & Data Management

• Coordinate operator inputs including pricing, availability, inclusions, itineraries, and operational details to list travel products.

• Track operator responsiveness, service quality, and overall operational performance.

• Coordinate with Customer Success and internal teams to assist with inquiries, booking updates, and on-ground requirements.

3. Issue Resolution & Process Improvement

• Handle day-to-day operational challenges and resolve partner queries effectively.

• Help shape processes and operational standards that define partner management at Evynx.

Skills Required

• Vendor Management

• Partner Management & Support

• Vendor Sourcing

• Strong written and verbal communication (Proficiency in Hindi and English)

• Problem-solving and operational troubleshooting

• Multi-tasking, relationship building, and follow-up management

• Comfort with digital tools, CRM systems, and structured workflows

Eligibility Criteria

• Experience: 2 to 5 years of experience in partner success, vendor management, account management, marketplace operations, or a similar role.

• Experience working in travel, tourism, hospitality, or marketplace industries is preferred.

• Understanding of travel products, pricing, itineraries, and booking operations.

• Ability to work independently, take ownership, and manage priorities with minimal supervision.

• Additional regional language skills are a plus.

Work From Home Requirements & Timings

• Work Mode: Fully Remote (Work From Home)

• Location: Remote / Noida

• Employment Type: Full Time, Permanent

Salary & Benefits

• Annual CTC: ₹3,00,000 – ₹6,00,000 per year

• Opportunity to build Evynx’s travel operator network from an early stage.

• Direct exposure across partnerships, marketplace operations, and customer experience.

• Opportunity to define operational standards in a growing company.

Job Details at a Glance

• Number of Openings: 1 Vacancy

• Start Date: Immediate

• Selection Process: Resume Shortlisting -> Interview -> Document Verification

Education Qualification & Important Documents

Eligibility:

• Bachelor’s degree in any discipline.

• Degree or diploma in Travel & Tourism, Hospitality, or Business Administration is preferred.

Important Documents Needed:

• Updated Resume / CV

• Aadhar Card

• Educational Certificates

• Passport-size Photograph

How to Apply

1. Read all the job details and eligibility criteria carefully.

2. Click on the Apply Now link or visit the official job portal / career page.

3. Register on the platform and complete your profile.

4. Upload your updated resume highlighting relevant experience in vendor/partner management and travel operations.

Frequently Asked Questions (FAQs)

1. Is this a Work From Home job?

Yes, this position is advertised as a remote role.

2. How much experience is required?

Candidates must have between 2 to 5 years of relevant experience.

3. What is the offered salary?

The annual compensation ranges from ₹3,00,000 to ₹6,00,000 CTC per year.

4. What qualification is required?

A Bachelor’s degree in any discipline is required, with a preference for candidates with degrees in Travel, Tourism, Hospitality, or Business Administration.

5. What are the key skills needed?

Key skills include Vendor Management, Partner Management, Vendor Sourcing, Partner Support, and strong communication skills.

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